Privacy Policy

1. About Chennai Home Search

Chennai Home Search is an independent property discovery and assistance platform. We help prospective buyers discover residential properties and facilitate enquiries with property owners and developers.

We do not represent ourselves as licensed real estate agents or brokers. We do not negotiate property transactions, provide brokerage services, or act as representatives of buyers, sellers, developers, or any government authority.

Users are responsible for independently verifying all property information and conducting their own legal, financial, and technical due diligence before making any purchase or investment decisions.

2. Information We Collect

Depending on how you interact with our website, we may collect your name, email address, phone number, preferred property location and budget, property enquiry details, information voluntarily submitted through forms, and technical information such as IP address, browser type, device information, cookies, and website usage data.

We collect information only when you voluntarily provide it or when it is automatically collected through standard website technologies.

3. How We Use Your Information

We use personal information to respond to enquiries; connect you with relevant property owners or developers when requested; improve our website and user experience; provide customer support; send permitted updates or marketing communications; monitor performance and security; and comply with legal obligations.

We do not use your information to act as your real estate agent, broker, legal advisor, or representative.

4. Sharing Your Information

Where necessary to respond to your enquiry, we may share information you voluntarily provide with the relevant property owner or developer.

We may also disclose information to trusted website service providers, when required by law or government authority, or to protect legal rights and website security. We do not sell, rent, or trade your personal information.

5. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, improve functionality, analyze traffic, and enhance your experience. You can manage cookies through your browser settings, although some features may not function properly.

6. Marketing Communications

Where permitted by law, we may contact you about your property enquiry or relevant residential property information by phone, SMS, WhatsApp, or email. You may opt out at any time by contacting us or using available unsubscribe instructions.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards against unauthorized access, disclosure, alteration, or destruction. No internet transmission or electronic storage method can be guaranteed completely secure.

8. Third-Party Websites

Our website may link to property developer or owner websites. We are not responsible for their privacy practices, content, or security, and encourage you to review their privacy policies.

9. Your Rights

Subject to applicable law, you may request access, correction, or deletion of personal information; withdraw consent where applicable; and opt out of marketing communications. Contact us to exercise these rights.

10. No Agency Relationship

Using Chennai Home Search or submitting an enquiry does not create an agency, brokerage, partnership, fiduciary, employment, or representative relationship. Discussions, negotiations, agreements, and transactions are conducted directly between users and property owners or developers.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or applicable laws. Updates will be posted here with a revised effective date.

12. Contact and Grievances

For privacy questions, rights requests, or grievances, contact Chennai Home Search at admin@chennaihomesearch.com. We aim to acknowledge and respond within timelines prescribed under applicable Indian law.